Effective Date:  December 12, 2011

Scope.  This is the Privacy Policy of Sales Smart (http://www.sales-smart.com). It applies to users of our sales-smart.com website, users of our services. It describes the personal data that we collect, how we use this data and how we protect this data.  By using our website or services, you are agreeing to our collection and use of your personal data as described in this Privacy Policy.

Summary.  If you provide us with your personal data, we make the following commitments to you:

  • we will not spam you; and
  • we will not share your data unless we’ve described it in this Privacy Policy, we’ve told you in advance, you’ve given us permission, we’ve aggregated it and removed any information that would identify you, or legal rights are affected.

Data We Collect as Part of Providing the Sales Smart Service.  If you use the Sales Smart service through our web site to submit your information, including your customer data to perform your tasks related to the Sales Smart CRM (Customer Relation Manager). This will help you automate your Sales, Marketing and Support of your business customers.

To use the Sales Smart service, you need to register with us by creating an account using a valid email address.

We collect this information because it is required in order for us to provide you with our services. If you do not want this data collected, you can stop using the Sales Smart service at any time and delete your account. In addition, if you request information from us as part of the Sales Smart service (for example, through requests for support) we may collect data such as your name, e-mail address and phone number.

You are able to download your data for backup and restore purposes. You are solely responsible for your data backup and restore.

Other Data We Collect Through Our Website, Emails and Mobile Apps.  In addition to the information described in the section above, may also collect the following data:

  • Cookies.  We use cookies on our website to collect data about your visit and to allow you to navigate from page to page without having to re-register each time. We do not link the information we store in cookies to any personally identifiable information you submit while on our website.  We may also use this data to tailor advertisements to you.  The use of cookies by our partners, affiliates, and service providers is not covered by our privacy statement. We do not have access or control over these cookies.  Our partners, affiliates, and service providers use session ID cookies to collect data about your visit and to tailor and deliver advertising messages to you. You can refuse cookies by using the appropriate setting on your browser.  In this case, you may not be able to access portions of our website.
  • Analytics. When you visit our website, we use third party analysis tools to collect data about your computer and Internet connection.  That information includes the IP address of your computer and/or Internet service provider, when you access our website, the Internet address of websites from which you link to our website and from which you came before landing on our website, the browser that you are using, and your movements and preferences on our website.  All of this information is used internally for the purpose of understanding how our website is being used and improving our website. We also use third party analysis tools to collect data about your use of our apps.  The information collected identifies the types and timing of actions you take within our apps.  All of this information is used internally for the purpose of understanding how our apps are being used and improving them.
  • Site Management.  We aggregate data that we collect about the use of our website for administering, protecting and improving our website and our systems, to better understand the preferences of our website visitors and optimize the content that we serve, to identify server problems, to compile aggregated statistics about our website usage, to improve our marketing and research.

How We Use Your Data.  We use your data to provide you our services.

How We Protect Your Data.  The security of your data is a top priority for us.  We use reasonable physical, electronic and procedural safeguards to protect the personal information that we obtain from you from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.  These are a few of the ways we are safeguarding your information:

  • SSL and Password Encryption.  You log in to our website using SSL (secure sockets layer), the standard in Internet security for authentication and encryption.  This encrypts data transmitted between your device and our servers, including passwords.
  • Discrete, Authenticated Sessions.  Once you have logged in to your Sales Smart account, you can end that session by logging out.  After you have ended your session, your data cannot be accessed on your web browser or the dashboard on our website without your re-entering your password.
  • Restricted Access.  We protect centralized databases and storage systems by preventing access from the public internet.

Please note that we are not responsible for the security of any data you are transmitting over the internet, or any data you are storing, posting or providing directly to a third party’s website, which is governed by that party’s policies. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. If you have further questions about security, you can contact us at support@sales-smart.com.

How You Can Update or Delete Your Data.  You can update or delete in Sales Smart by using the edit feature in our website.  If you wish to close your Sales Smart account altogether, you can do so via sending us email on support@sales-smart.com.

Note that we may retain your personal information in our databases for as long as your account is active or as needed to provide you services, in accordance with our applicable data retention policies and applicable laws. Our retention and use of your information will be as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  The retention period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to respond to any issues that may arise later.  For example, we may need or be required to retain certain information to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain, or if we believe in good faith that a law, regulation, rule or guideline requires it.  Your personal information will be stored in secured locations and on servers.  In all cases, we reserve the right to use data obtained previously to verify your identity or take other actions that we believe are appropriate. We will respond to your request for access within 30 days.

Sharing Your Data When Legal Rights are Affected.  We may be required to share your information where legal rights are affected.  These are a few examples:

  • We will share your data if this is required by law or to respond to requests from law enforcement officials and regulatory agencies and in connection with certain court proceedings.
  • We may share your data where this is in the interest of protecting or exercising our or others’ legal rights, for example, in connection with court proceedings, or to detect or prevent criminal activity, fraud, material misrepresentation, or to establish our rights or defend against legal claims.
  • We may sell your data in connection with selling, merging, transferring or reorganizing all or parts of our business.   You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Email Communications.  If you opted-in to receive information about our product, updates and offers, we will use your name and email address to send this information to you. If you no longer wish to receive these newsletters, you can unsubscribe by following the instructions contained in the emails you receive or writing back to marketing@sales-smart.com. Please note that we may send you service-related announcements when it is necessary to do so, even if you have unsubscribed from our marketing communications.  For instance, if our service is going to be temporarily suspended for maintenance, we might send you an email to update you.  Because you may not opt-out of these communications, if you do not wish to receive them, you would need to stop using our services and delete your account.

Public Parts of Our Website.  There are parts of our website, such as the comments sections in our blog, that are public.  If you disclose personal data in any public forum on our website, that data becomes public and can be accessed and used by people other than us.  We aren’t responsible for their use of your personal data.  If you are worried about this, don’t post personal data in public places on our website. To request removal of your personal information from our blog or community forum, contact us at support@sales-smart.com.  We will let you know if we are unable to remove your personal information and the reason why.

Links to Other Websites.  Our website includes links to other websites whose privacy practices may differ from those of Sales Smart. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Third Party Service Providers.  We use third party service providers as part of delivering our service.  These third parties provide us with certain advertising, referral, operations and technology services (such as hosting providers, support, image capture, payment and email service providers).  We require each service providers to enter into a written agreement with us by which they agree, among other things, to protect the confidentiality and security of your data, and to use your data only on our behalf and only in the way we permit in the written agreement

Advertising.  We work with third party ad networks to display advertising on our website and to manage our advertising on other websites.  Our ad network partners uses cookies and web beacons to collect non-personally identifiable information about your activities on our website and on other websites to provide you targeted advertising based upon your interests.

Social Media Features.  Our website includes social media features, such as the Facebook Like button. These features may collect your IP address and information on the page you are visiting on our website, and they may set a cookie to enable the particular feature to function properly.  These social media features are either hosted by a third party or hosted directly on our website.  Your interactions with these social media features are governed by the privacy policy of the company providing it.

Changes to this Policy.  We may make changes to this Privacy Policy.  If we make material changes, we will do so in accordance with applicable legal requirements, and we will post a notice on our website alerting you to the material changes prior to such changes becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Others Applicable Terms and Conditions.  Use of our website and services is also subject to our Terms of Service, and any other agreements that apply to you.

 

Contact Us.

Sales Smart
Address: #1, Street # 19, F-8/2, Islamabad – 44000, Pakistan

E-mail: Support@sales-smart.com

Phone: +92 51 285 6740 – 43
Fax:     +92 51 285 6744