What drives Sales Smart?

Our Vision
To help small & medium size businesses conquer the chaos, by automating the core services which runs their core businesses.
Our Mission
Help you succeed, using the state of art automation tools.
Our Team
Lead by Chief Designer & Strategist who possesses over 20 years of diversified experience in business, technology and software development.

Chief Engineer, possess over 8 years of Web / databases design, implementation experience.

Team, a great mix of experience and youth, with depth and breadth of knowledge and skills. Always striving to be your extended team and partners.

Welcome to Sales Smart

What is CRM?

Customer Relationship Management, commonly known as CRM is defined many ways. One definition is Customer relationship management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketingcustomer service, and technical support.”
- Wikipedia

How we look at it? “CRM is a comprehensive way to manage the relationship with your customers — including potential customers — for long-lasting and mutual benefit. There are good customers and not-so-good customers. Can you tell them apart? What will it take to keep the good ones good (or make them better) — and how can you get more of them? Can you improve the not-so-good ones — and is it worth the effort? Now apply these principles automatically, to your entire customer base and prospect pool, as your business and the market evolve over time. That is CRM.”
- Sales Smart

Why Sales Smart?
Sales Smart is cloud based CRM solution. You do not require any local hardware or software to own or license to use it. You can use this CRM based on software-as-a-service model (SaaS). That is, you do not have any upfront hardware, software costs, you only pay for use, and you can start using the system as early as within few hours or days, depending on your setup requirements.

Traditionally, you need to buy hardware, software licenses, and engage expensive consultants to design and tailor packaged software to your business needs and you have annual support subscriptions costs. Thus, you have significant capital expenditure (CapEX) to start with and also paying recurring charges as support fee i.e. operating expenses (OpEX). We help you liberate from such financial burden. You or your business teams can setup the system without any need to have technical knowledge; your business knowledge is good enough.

Sales Smart is designed and developed with the vision to allow small and medium enterprises (businesses) to take advantage of technological benefits and map the technology to their business processes to automate the processes and have the entire organization on the same page.

Sales Smart CRM is comprised of five (5) modules:

Administration – This module allows you to setup the software according to your business needs.

Sales Automation – It helps you map your sales process, and put entire organization on the same page.

Marketing Automation – Never be short of pipeline and prospecting, this module will help keep pumping in more leads.

Customer Support Management – Problems = Opportunities, happy customers would help with repeat business, and drive more predictability in your sales numbers.

Reports & Dashboards – Intelligent reporting filters allow you to report on data whichever way you want. Dashboards give you real-time snapshot of corporate metrics and key performance indicators.

We help business succeed.

It’s the guiding principle behind everything we do at Sales Smart. Simple, yet powerful all-in-one sales, marketing and support automation software is meant for businesses to convert more leads, grow sales, have satisfied customers, and work smart.

Built for Small & Medium Enterprises (Businesses)

Built for Small & Medium Size (SME) Businesses:

Developed in 2011, Sales Smart is a reliable solution for SME businesses those want to have a 360 degree view of a customer from marketing, sales and support perspectives.You do not need to be a techie to configure and operate the system. This is a tool for business team, who can define their Vision, Strategy and Execution using this too.

We do not have an approach of one-size-fits all. That is, you can define your own setup considering your business vision, goals. you can define your own environment (forms, reports and dashboards) to follow a strategy and execution is so simple that it helps you get 100% adoption within no time.

User defined forms, reports and dashboards. This system is being in production for over 1.5 years now, has come a long way in evolution and become a trusted partner for executives in senior positions and line of business teams who evolve their strategy around actionable data they see, using SalesSmart customer relationship management.